Privacy Policy

We collect personal information that you voluntarily provide to us when you register on our platform, make a booking, express interest in obtaining information about us or our products, or otherwise contact us. The personal information we collect may include: name, email address, phone number, mailing address, passport details (for international tours), payment information, and travel preferences. We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our site.

We use the information we collect to: • Process and manage your bookings and reservations • Send you booking confirmations, itinerary details, and important travel updates • Respond to your enquiries and provide customer support • Send marketing communications (with your consent) • Improve our website, products, and services • Comply with legal obligations • Detect and prevent fraud We will never sell your personal information to third parties.

We may share your information with: Tour Operators & Suppliers: We share necessary booking details with our network of licensed tour operators, transport providers, and accommodation partners to fulfil your bookings. Payment Processors: Your payment information is processed securely by our PCI-DSS compliant payment partner and is never stored on our servers. Legal Requirements: We may disclose your information if required by law, court order, or governmental authority. All third parties are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than fulfilling services on our behalf.

We use cookies and similar tracking technologies to improve your browsing experience, analyse website traffic, and personalise content. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly. Types of cookies we use: • Essential Cookies: Required for the website to function • Analytics Cookies: Help us understand how visitors interact with our site • Marketing Cookies: Used to deliver relevant advertisements

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. Booking records are typically retained for 7 years for tax and audit purposes. You may request deletion of your account and associated data at any time, subject to our legal retention requirements.

Under applicable privacy laws (including the Australian Privacy Act 1988), you have the right to: • Access the personal information we hold about you • Request correction of inaccurate information • Request deletion of your data (subject to legal obligations) • Opt out of marketing communications at any time • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) To exercise any of these rights, please contact us at info@aussievoyages.com.au

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include SSL/TLS encryption, firewalls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

If you have questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Officer: Email: info@aussievoyages.com.au Phone: 1300 217 578 / +61 2 7241 5571 Address: Level 10, 123 Pitt Street, Sydney NSW 2000, Australia