Question 1

How do I book a tour?

Accepted Answer

You can book directly on our website by browsing our tours, adding them to your cart, and completing the guest checkout. No account needed.

Question 2

Can I book without creating an account?

Accepted Answer

Yes! Our B2C checkout is fully guest-friendly. You'll receive a confirmation email with your booking reference.

Question 3

How quickly will I receive confirmation?

Accepted Answer

Your booking is confirmed instantly. You'll receive an email with your booking reference (AV-YYYY-NNNNN) and payment instructions within minutes.

Question 4

What payment methods do you accept?

Accepted Answer

Currently we offer bank transfer (Pay Later). Credit card payments via Stripe are coming soon.

Question 5

How do I access wholesale rates as a travel agent?

Accepted Answer

Register for an agent account via the Login page and select 'Travel Agent'. Once approved by our team (usually within 24 hours), you'll have access to our wholesale B2B rates.

Question 6

Can I become a supplier?

Accepted Answer

Yes! Visit the Supplier Sign Up section via our footer, or email rates@aussievoyages.com.au. Our AI-powered rate ingestion tool accepts PDF and Excel rate sheets.

Question 7

What regions of Australia do you cover?

Accepted Answer

We cover all 8 states and territories — from Sydney and Melbourne to Uluru, Kakadu, the Great Barrier Reef, and Tasmania.

Question 8

Can I modify or cancel a booking?

Accepted Answer

Please contact us at info@aussievoyages.com.au with your booking reference to discuss modifications or cancellations.

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